Returns & Exchanges

At Fontaines D.C., we want you to be fully satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is unworn or unused.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.